Cancelling an order on DoorDash (iOS)

    • 00:01
    • Placing an order

      I've placed an order so that it can be cancelled

    • 00:14
    • Prompt

      Once you land on the order tracking page, you're prompted to enable push notifications.

    • 00:17
    • Track order

      We're now on the order tracking page. To cancel our order, we need to navigate out to the main menu to find the "help" section.

    • 00:17
    • Help

      To get to the help section, we tap the "help" button on the top-right. We then tap the "cancel order" option, then confirm on the prompt, and the order is cancelled.

    • 00:17
    • App design A/B test

      As with all the other DoorDash recordings, we got the older design of the app this week. This means the help button is back where it used to be so we don't have to navigate back to the main menu to find it.